Introduction
At Saagar Mosquito Net, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website https://www.saagarmosquitonet.com, interact with us by phone or WhatsApp, or place an order for any of our products and services.
By using our website or submitting your personal information in any form, you agree to the data practices described in this policy. This policy applies to all customers, enquirers, dealers, and visitors — whether you are an individual or a business partner.
Data We Collect
We may collect the following categories of personal information from you:
Identity Data
Name, business name, designation or role
Contact Data
Phone number, email address, WhatsApp number
Address Data
Billing address, delivery address, city, PIN code
Transaction Data
Order details, payment mode, invoice records
Communication Data
Enquiry messages, feedback, support requests
Usage Data
Browser type, IP address, pages visited, device info
How We Collect Your Data
We collect personal information through the following channels:
- Website Forms: When you fill out our enquiry, quote request, or contact forms directly on our website.
- Order Placement: When you place an order through our website, WhatsApp, phone, or through a sales representative.
- WhatsApp / Phone: When you contact us for product enquiries, quotations, order tracking, or customer support via phone or WhatsApp.
- In-Person / On-Site: When you visit our store or when our team visits your site for a survey, installation, or service call.
- Automatic Collection: Certain technical data such as IP address, browser type, and pages visited is collected automatically when you use our website via analytics tools.
How We Use Your Data
Your personal data is used strictly for the following purposes:
| Purpose | Details |
|---|---|
| Order Processing | To process, confirm, and fulfil your orders and to send delivery updates and invoicing details |
| Customer Communication | To respond to your enquiries, provide quotations, follow up on orders, and resolve any issues |
| Legal & Accounts | To maintain accurate records of transactions as required under Indian accounting and tax regulations (GST compliance) |
| Service Improvement | To understand how our website is used so we can improve its content, usability, and performance |
| Marketing | With your consent only, we may occasionally share product updates or offers — you can opt out at any time |
Data Sharing
We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:
- Logistics Partners: Your delivery address and contact number may be shared with our carrier or transport partners solely for the purpose of completing your delivery.
- Payment Gateways: When payment is made online, you are redirected to a secured third-party payment gateway. We do not store your card details at any stage.
- Legal Obligations: We may disclose information if required to do so by a government authority, court order, or under applicable Indian law.
- Business Transfer: In the event of a merger or acquisition, customer data may be transferred as part of business assets, subject to the same privacy protections.
Data Storage & Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse:
- Our website uses SSL/TLS encryption to protect all data transmitted between your browser and our server.
- Access to customer data within our organisation is restricted to authorised personnel only on a need-to-know basis.
- Customer records are maintained on secure servers and monitored regularly to prevent unauthorised access.
- We retain your data only for as long as required by law or as needed for the purpose collected. GST records are retained for 7 years as mandated by law.
Order Reference IDs
- Every order is assigned a unique reference ID
- Helps our team track and resolve your queries faster
- Always quote your Order ID in all communications
Retention Periods
- Order records: 7 years (GST compliance)
- Customer communications: Up to 2 years
- Website usage logs: Up to 12 months
Cookies Policy
Our website uses cookies to improve your browsing experience. Here is what you need to know:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for the website to function correctly (session management, form submissions). Cannot be turned off. | No |
| Analytics Cookies | Used by Google Analytics to understand website traffic and visitor behaviour. Not linked to you personally. | Yes |
| Marketing Cookies | Used for remarketing. We use these in a very limited capacity only. | Limited Use |
| Preference Cookies | Remember your settings and preferences for a better experience on return visits. | Yes – via browser |
Your Rights
You have the following rights regarding your personal data held by us:
Right to Access
You may request a copy of the personal data we hold about you at any time, free of charge.
Right to Correction
If your data is inaccurate or incomplete, you may request that we correct or update it promptly.
Right to Deletion
You may request deletion of your personal data, subject to any legal obligations we have to retain it.
Right to Object
You may opt out of marketing communications or object to processing of your data at any time.
Children's Privacy
Our website and services are intended for use by businesses and adults only. We do not knowingly collect personal data from children under the age of 18.
If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to remove that information from our records. If you believe a minor has provided us with their information, please contact us immediately.
Contact & Policy Updates
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us through any of the following channels:
Online
Visit our Contact Us page and fill in the form with your details and query.
Message us on WhatsApp at +91 77198 06088. Mention your concern clearly in the first message.
Write to us at saagarenterprises363@gmail.com. We respond within 24 business hours.
In Person
Visit us at Mohan Motiramji Varshe Building, Kothi Road, Mahal, Nagpur – 440032 to speak directly with our team.
Effective Since
April 01, 2026
Policy Updates
Check this page periodically for any revisions